Gofer Receptionist
Every call captured. Every lead qualified.
Stop missing jobs while you’re busy on the tools. Gofer Receptionist understands how construction customers enquire, what details matter, and how your business turns calls into jobs. It answers every call, captures every opportunity and helps stop valuable leads from going to your competitors.
Key features
Gofer Receptionist is designed to ensure every inbound call is answered, every lead is captured, and every enquiry reaches your team with the information needed to follow up and win the job. Key features include:
Deep construction knowledge
Built on
iseekplant's industry data, Gofer understands construction terminology, services, and job types from day one.
No lock-in contracts
Start, pause, or cancel at any time with no lock-in periods or exit fees.
24/7 availability
Never miss an enquiry, with every call answered professionally around the clock including after hours and weekends.
Structured lead capture
Every caller's details and job requirements are captured consistently and passed directly to your team.
Call handling and triage
Calls that come in while your team is busy are answered immediately and routed based on urgency and job type.
Works with your existing number
No need to change your phone number or disrupt how clients already contact you.
How Gofer Receptionist works
Answers every call in your business name
Gofer Receptionist answers incoming calls on your behalf using your existing phone number and a customised greeting that reflects your business. Callers hear a professional, responsive voice from the first ring with no hold music, no missed calls, and no voicemail.
Captures and qualifies job details
Every caller is walked through a structured conversation designed to capture the information your team needs: job type, location, timeline, and contact details. Gofer understands construction-specific terminology and service types, so enquiries are qualified accurately before they reach you.
Delivers a summary straight to your team
Once the call is complete, a structured summary is sent directly to your nominated contact by SMS, email, or your preferred channel. Your team receives everything they need to follow up quickly, without chasing incomplete messages or missed call notifications.
Ready to stop missing calls and win more work?
Every unanswered call is a potential job walking out the door. Whether you are a sole trader managing a full site schedule or a growing civil contractor juggling multiple projects, Gofer Receptionist handles your calls so your team can stay focused on delivering work. Contact the Constructiv Digital team to learn more about Gofer Receptionist.
Looking to streamline your procurement processes?
Gofer Procurement is an AI-powered procurement assistant built specifically for the construction industry. Tell Gofer what equipment or services you need and it helps create structured job requests, connects you with relevant suppliers through iseekplant's network, and keeps everything organised in one place, without the back-and-forth calls, scattered emails, and manual follow-ups that slow your projects down. If your team is spending too much time chasing quotes and not enough time delivering work, Gofer is built to change that.
Why teams choose Gofer Procurement
- Save time on procurement admin: Reduce phone calls, emails, and follow-ups
- Access trusted suppliers: Connect with suppliers already active on iseekplant’s platform
- Get guidance when you need it: Helpful prompts and insights based on real construction jobs
- Fits into existing workflows: Designed to support how construction teams already work
Simplify sourcing today with Gofer
Gofer helps construction teams organise sourcing and supplier communication in one place. To explore the platform and see how it works in practice, visit
gofer.tech.
Frequently asked questions
Is Gofer Receptionist a chatbot or a real AI voice service?
Gofer Receptionist is a fully voice-based AI virtual assistant, not a chatbot. It answers inbound calls using a professional, responsive voice that greets callers using your business name. There are no hold tones, no voicemail prompts, and no robotic menus. Callers experience a real, structured conversation from the first ring.
Does Gofer Receptionist understand construction terminology?
Yes. Because Gofer is built on iseekplant's industry data, it already understands construction-specific language, including common job types, services, equipment categories, and trade terminology. It can accurately qualify enquiries from the first call without needing to be trained from scratch.
How does Gofer Receptionist capture lead information?
Every caller is walked through a structured conversation designed to capture the details your team needs to follow up and win the job. This includes the caller's contact details, job type, location, timeline, and scope. Once the call ends, a structured summary is sent directly to your nominated contact via SMS, email, or your preferred channel.
What happens to calls that come in while my team is busy on site?
Gofer Receptionist answers every call professionally, regardless of whether your team is available. Calls are triaged immediately based on urgency and job type, so your team always receives the information they need to prioritise follow-up without chasing missed calls or incomplete messages.
Does Gofer Receptionist work after hours and on weekends?
Yes. Gofer Receptionist operates 24 hours a day, seven days a week, including after hours, weekends, and public holidays. Every enquiry is answered and captured with the same consistency as calls during business hours, so you never miss a potential job.
Will I need to change my existing phone number?
No. Gofer Receptionist works with your current phone number, so there's no disruption to how clients already contact you. There's no need to update your website, business cards, or marketing materials.
Are there lock-in contracts or exit fees?
No. Gofer Receptionist operates without lock-in contracts. You can start, pause, or cancel at any time without exit fees or penalties. This makes it a low-risk option whether you're a sole trader wanting to trial the service or an established contractor looking for a long-term call handling solution.
What types of construction businesses is Gofer Receptionist suited to?
Gofer Receptionist is designed for any construction or civil services business that receives inbound enquiries, from sole traders and subcontractors through to civil contractors and multi-crew operations. Whether you're running earthmoving, excavation, concreting, landscaping, or general construction, Gofer handles your calls with the right industry knowledge from day one.
How is Gofer Receptionist different from a standard answering service?
Unlike a generic answering service, Gofer Receptionist is purpose-built for the construction industry. It understands the language, job types, and service categories relevant to your trade, and captures structured lead information rather than just taking a name and number. Summaries are delivered to your preferred channel so your team has everything they need to follow up immediately.
Can Gofer Receptionist help with procurement as well as call handling?
Call handling and lead capture are managed through Gofer Receptionist. If your team also needs help with equipment sourcing and supplier communication, Gofer Procurement is a separate AI-powered tool built for that purpose. Gofer Procurment connects you with relevant suppliers through iseekplant's network and keeps your procurement details organised in one place. Visit gofer.tech to learn more.
